Trans Care BC

Trans Care BC is now offering services previously provided via THiP through its care coordination team.

Trans Care BC’s care coordination team helps connect people in BC to gender-affirming health and wellness supports. Based out of Vancouver, the small team includes health navigators, nurses, peers, and admin support staff. The team has access to the medical director (GP) for consultation as needed.

The team works alongside service providers and community contacts from across the province to help people find care and support as close to home as possible. People contact our program for many reasons. We always try to respond to the unique needs of each person.

Please note that the care coordination team is not a crisis service. If you are in crisis, please call 9-1-1 or visit your nearest emergency room. You can also contact the BC Crisis Line toll-free at 1-800-784-2433 

How can we help?

Adults seeking gender-affirming health care

Our team can help you:

  • Access information related to any trans health or wellness related question
  • Learn about options for gender transition
  • Access system navigation support if you’re unsure about care options and pathways
  • Find a gender-affirming family doctor
  • Find a gender-affirming counsellor or mental health provider
  • Find a support or social group in your area

Youth, young adults or family members of youth seeking gender-affirming care

Our team can help you:

  • Access information related to any trans health or wellness related question
  • Learn about options for gender exploration and gender transition
  • Access system navigation support if you’re unsure about care options and pathways
  • Get connected to relevant services and care providers
  • Find resources and tools that are useful for helping make spaces such as schools, sports teams and day cares more gender-affirming and gender inclusive
  • Access support if you’re a parent or caregiver looking for resources or supports for you or your child/youth

Parents of gender-creative children

Our team can help you:

  • Get answers to question you may have
  • Access helpful resources, including recommended reading and online resources.
  • Learn about parent support groups, networks and social opportunities for gender-creative kids and families around the province.
  • Find resources and tools that are useful for helping make spaces such as schools, sports teams and day cares more gender-affirming and gender inclusive
  • Identify counselling options that may be suitable for your needs

Health care providers

Our team can provide:

  • Support and clinical consultation related to the delivery of gender-affirming care
  • Connection to appropriate resources, to support capacity building in the area of trans health care
  • You and your patients or clients with access to information related to any trans health or wellness related question you may have

Family members, caregivers, partners, teachers or friends

Our team can:

  • Help you access information related to any trans health or wellness related question you may have
  • Recommend reading and online resources and websites where you can access the information you’re looking for.
  • Suggest resources and tools that are useful for making spaces such as schools, sports teams and day cares more gender-affirming and gender inclusive.

Services we don’t provide

We do not provide direct clinical care or counselling services but are happy to refer to someone in your area who does. If you are looking to access hormones or surgery, we can give you information and connect you with care providers to provide this care.

How to access our services?

Visit our Contact Us page to submit your request online or call us toll-free in BC at 1-866-999-1514).

Please visit the Support Groups page for more information on groups supported by Trans Care BC and other organizations.

Where do we provide service?

Our offices are located in downtown Vancouver but our information and consultation services are accessible to all residents of British Columbia by email and phone.

How much do services cost?

Our services are free.